Telstra Integrated Messaging (TIM) is a proven mobile messaging solution for leading global hospitality operations and B2C communications for hotels, casinos, restaurants, cruise lines and tourism firms.
TIM is a comprehensive 2-way cloud mobile messaging solution delivered through a single user interface for inbound and outbound messaging via SMS and email. It integrates with existing IT systems to help automate communication and workflow processes throughout single or multiple facilities for:
- Facility operations
- B2C mobile communication
- Customer loyalty
- Critical incident management
- Worker, staff and mobile team collaboration
- Account services alerts
- One-time passwords (two-factor authentication)
- System-integrated mobile messaging
TIM is built on the Soprano Mobile Enterprise Messaging Suite, a proven intelligent, geo-redundant and feature-rich software platform that currently delivers message volumes in excess of 50 million mission-critical messages a month worldwide and has demonstrated its ability to handle volume spikes and maintain low message delivery latency and high platform availability.